How can we help?
Answers to the most common questions. Still stuck? We're one email away.
When does Zeitra launch?
We're in the final stretch before our iOS and Android launch. Join the waitlist and we'll email you the day it goes live.
What makes Zeitra different from MyFitnessPal or Cronometer?
Those apps assume a 3-meal, 9-to-5 day. Zeitra is chrono-nutrition: it times your meals, caffeine, workouts and sleep to your actual shift. It's built specifically for night and rotating-shift workers.
Do I need to be online to use it?
No. Zeitra ships with a 760-food offline library plus fatigue-aware workouts, so it works on the floor, in the cab or anywhere signal is patchy. Online, you also get 3M+ branded foods.
Is there a free version?
Yes — Free forever, with full meal and workout logging, basic AI plans and a 30-day history. Pro and Premium add unlimited AI plans, weekly coach reports and access to certified human coaches.
How do I manage or cancel a subscription?
iOS: Apple ID Settings → Subscriptions. Android: Google Play → Subscriptions. Web: Zeitra Settings → Subscription. Cancellation takes effect at the end of the current billing period.
Is my health data private?
Yes. We never sell your data and show no ads. Data is encrypted in transit and at rest, and your AI prompts never include your name or email. Read the full Privacy Policy.
Is Zeitra medical advice?
No. Zeitra gives general nutrition, exercise and sleep guidance — it is not a substitute for professional medical care. If you're pregnant, have a medical condition or take medication, consult a healthcare provider first. See our Terms.